El Cozumeleno Beach Resort, Cozumel ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Athletes Ocean View Room

Max:

2 persons

520 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Garden View Room

Max:

4 persons

520 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Balcony Ocean View Double Room Guaranteed

Max:

4 persons

520 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cozumel 3.2 mi

Airports

Cozumel (CZM) 4.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Meals

“The food at the main restaurant was very good, with excellent wait staff attending to our needs. I particularly enjoyed the grilled items prepared fresh, making every meal a delight. The sit-down restaurant also offered tasty options, but remember to make reservations early in the morning for the best experience!” view full review

Beautiful Beach Space

“The beach area was a perfect setting, with soft sandy shores and clear water. I loved snorkeling and spotting colorful fish just a few feet from the shoreline. The designated swimming areas felt comfortable and safe for guests wanting to explore.” view full review

Stunning Ocean Views

“Staying on the 5th floor, I was treated to amazing views of the ocean from my room. It made every morning feel special. While the room was slightly dated, its cleanliness and the sense of space made it an enjoyable retreat after a day in the sun.” view full review

Refreshing Pool Experience

“The pool facilities on-site were well-maintained, offering two separate locations for guests to relax and soak up the sun. I loved having options, whether I wanted a lively atmosphere or a quieter spot to unwind.” view full review

General

No smoking on site
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Cycling
Tennis court
Billiard tables
Table tennis
Mini golf
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

Map view

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

City landmarks

San Juan Beach

San Juan Reef

3400 ft

Cozumel Country Club and Golf Course

2100 ft

Km 6.5

Seaside golfing

2400 ft

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

3.3 mi

Kukulcan Mall

La Ruta de las Indias

1.2 mi

Mirador Puerto de Abrigo

1.9 mi

Coral Wall Snorkel and Free Diving

2.2 mi

Island

Museum of Cozumel

3.0 mi

Hunab Ku

2.4 mi

Monument

2.5 mi

Church

Capilla de la Santa Cruz de Cuzamil

2.5 mi

Parque Benito Juarez & Av. Rafael Melgar

Plaza Central

2.9 mi

Synagogue

Chabad of Cozumel

2.8 mi

Maya Heritage Monument

2.7 mi

Av. General Rafael E Melgar 101

Coral Reefs Monument

3.1 mi

Go Flyboard

2.7 mi

Calle 30 27 y 29 Reject

Iglesia Olas de Gracia

2.7 mi

La Tortuga

2.8 mi

Mall

Forum Shop Center

2.9 mi

Costera Sur Highway

El Cedral

3.3 mi

Artwork

2.9 mi

Avenida 15 north 449 Colonia Centro

Gallery Azul

2.9 mi

Galeria Azul

2.9 mi

Church

San Miguel Church

3.2 mi

Church

Eben-Ezer Presbyterian Church

2.9 mi

Calle 6 Norte 81

Aqua

3.0 mi

Museo de la Isla de Cozumel

3.0 mi

Southeastern point 2.5 miles off Costera Sur

El Caracol

3.3 mi

Jacques Cousteau Monument

3.1 mi

25 Avenida Entre Rosado Salas y 3 Sur

Galo Art Studio

3.3 mi

Nearby

San Juan Beach

San Juan Reef

3400 ft

Restaurants

Restaurante Gaviotas

1500 ft

Carretera Costera Norte Km 4.8 Westin Hotel

La Cabana del Pescador

2000 ft

Carretera Costera Sur Norte Km 4.5 Across the street from the Westin Hotel

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

Beautiful beach

Friendly staff

Outdated rooms

Poor dining options

6.6/10

Nice

Rooms

5.2

Location

8.6

Service

8.8

Dining

5.0

4/5 based on 6967 reviews

#31 of 64 hotels in Cozumel based on Tripadvisor

Sebastian

United Kingdom, March 2025

6.4/10

The resort has a stunning beachfront location and an exceptional staff that truly makes you feel at home. However, the rooms are quite small and lack adequate storage and power outlets, which can be a challenge. While the food quality and variety left much to be desired, the overall service provided by the staff certainly brightened our stay. Due to these drawbacks, we will be exploring other options for our next trip.

Rooms

5.0

The rooms were small and lacked drawers for clothes, and there were limited electrical outlets, making it difficult to charge devices.

Service

9.0

The service was outstanding, particularly from staff members in key areas who went above and beyond to ensure a positive experience.

Location

9.0

The resort's location is beautiful, right on the beach with great views, making it perfect for sunset pictures.

Dining

5.0

The food fell short of expectations, with limited flavor and variety, which was disappointing for an all-inclusive experience.

Facilities

5.0

The facilities were visually appealing but need significant updating. There are limited entertainment options available.

Hudson

United Kingdom, January 2025

6.6/10

Our stay had its ups and downs. The beach was absolutely stunning with crystal-clear waters perfect for snorkeling. The staff was genuinely helpful and friendly, making us feel welcome throughout our visit. Unfortunately, the rooms were outdated and need significant renovations, and the dining options left much to be desired, which was disappointing. If you're looking for a budget option with a fantastic beach, this could be a good fit, but don't expect a luxury stay.

Rooms

5.0

The rooms were quite outdated and in need of a makeover; they felt more like a budget motel rather than a resort, and the TV in our room didn't work.

Service

9.0

The staff was very friendly and helpful, always ready to assist without being pushy, which enhanced our experience.

Location

9.0

Located just 10 minutes from the town and the airport, the hotel offers a beautiful beach that is consistently maintained, making it a great spot for relaxation.

Dining

5.0

Unfortunately, the dining options were disappointing, with the food quality falling short of expectations for an all-inclusive experience.

Facilities

6.0

The facilities, particularly the beach and pool area, were well-kept, but the gym was lacking in equipment and cleanliness.

Beautiful beach

Outdated rooms

Emma

United Kingdom, December 2024

6.4/10

I had a nice week at the resort, which has a beautiful pool and beach area that met our vacation expectations. However, the rooms felt dated and could certainly use some maintenance. The food quality was quite variable and left a lot to be desired. Overall, we enjoyed our stay despite a few hiccups, mainly due to the responsive staff.

Rooms

6.0

The rooms were clean but showed signs of age and needed some TLC. We had a nice view of the ocean, but it was partially blocked by palm trees.

Service

8.0

The staff was very responsive and friendly, quickly addressing any issues we encountered. They seemed to genuinely care about our experience.

Location

7.0

The resort is well-positioned near the beach, making it a relaxing getaway. However, the overall upkeep of the facilities needs attention.

Dining

5.0

The food was hit or miss, with some meals being decent while others were underwhelming. A wider variety would have improved the experience significantly.

Facilities

6.0

The pool and beach areas were definitely the highlights, but other facilities felt outdated and could benefit from improvements.

Sophia

United Kingdom, October 2024

5.8/10

The hotel has some wonderful aspects like its beautiful beach and hardworking staff. However, the rooms are in dire need of renovation, especially the mattresses, which were quite uncomfortable. The dining options left a lot to be desired, with food that didn't meet expectations and minimal variety. Overall, it's a mixed bag.

Rooms

5.0

The rooms were outdated and the mattresses were extremely uncomfortable, like sleeping on a plank of wood. A remodel is urgently needed to improve the quality.

Service

9.0

The staff was beyond friendly and always ready to help, which certainly made our stay more enjoyable.

Location

8.0

Conveniently located about 5-10 minutes from the airport and ferry terminal, making it easy to explore.

Dining

5.0

The dining options were quite poor; the breakfast felt like leftovers and the menu lacked variety.

Facilities

5.0

While the beach area was nice, the overall facilities felt underwhelming and not well-maintained.

Nathaniel

United Kingdom, September 2024

8.0/10

I had a wonderful time at El Cozumeleno during the low season! The hotel was incredibly quiet, almost felt like we had it all to ourselves. The friendly staff catered to our needs, and the food was surprisingly good despite previous concerns. However, the loungers by the pool were definitely not enough, which made it a bit inconvenient to find a place to relax. Overall, it's a great value for money, especially compared to other options in the area.

Rooms

7.0

The rooms were clean but could use some updates, especially in the bathrooms where the fixtures looked a bit worn.

Service

9.0

The service was very attentive and friendly, which made our stay enjoyable.

Location

10.0

The location was fantastic; just a 5-10 minute drive from the airport and ferry terminal, right on a lovely beach.

Dining

8.0

Dining was enjoyable, with several excellent menu options even if buffets were not available during our visit.